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Jefferson P.

Executive Assistant | Operations | Customer Support

5+ yrs experience40 hrs/week availability$6.00/hr preferredFlexible, Evening PH, US Overlap timezone / schedule
Executive AssistanceAdministrative SupportOperations ManagementEmail ManagementCalendar Management

Overview

Executive and operations professional with 5+ years of experience supporting executives, clients, and distributed teams across administrative operations, luxury travel, customer support, and business operations. Experienced in managing inboxes and calendars, coordinating client and vendor communications, building SOPs and tracking systems, and maintaining follow-up workflows. Currently supporting executive operations at Uptown Studios alongside WordPress content management, website QA, SEO/AEO/ADA work, and technical troubleshooting. Previously managed end-to-end travel logistics, itineraries, reservations, supplier coordination, and operational documentation for a boutique luxury travel business. Strong at taking ownership of complex workflows, keeping details organized, and improving repeatable processes.

Skill certifications

1 earned
Administrative Support

Earned by passing a proctored, category-specific skills test on VirtualAssistant.com.ph.

Core skills

23 listed
Executive AssistanceAdministrative SupportOperations ManagementEmail ManagementCalendar ManagementProject CoordinationTask ManagementCustomer SupportClient CommunicationVendor ManagementProcess DocumentationSOP DevelopmentWorkflow ManagementResearchData EntryWordPressWebsite Content ManagementSEOAEOADA ComplianceQuality AssuranceGoogle WorkspaceMicrosoft Excel

Tools

Google WorkspaceMicrosoft ExcelSlackWrikeWordPressYoast SEOGoogle Search ConsoleAXUSSionBasecampCanva

Industries & languages

IndustriesTravel · Marketing & Creative Services · Technology · Retail
LanguagesEnglish · Filipino

What has been reviewed

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Structured profile Category skills test Video communication review Recruiter scorecard Final approval
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