Questions before you hire or apply.

No. You can browse approved talent and send a private role brief without creating an account. A client account becomes useful when you want to manage jobs, candidates, messages, and hires.

Yes. Use Request an introduction on a public profile. We keep that profile attached to your hiring request so our team has the right context when following up.

Ongoing hourly roles cannot be set below USD 6/hour through our service. That is a minimum, not a recommendation for every specialty or experience level.

The exact placement fee or managed-service margin is shown privately during role review before you make a hiring commitment.

You confirm the final rate, start date, and schedule before the hire is finalized. Managed placements then move into structured onboarding and ongoing placement support.

Confirm this in the final engagement terms. Many remote professionals use their own equipment, but specialized security, calling, monitoring, backup power, or software requirements may need client-provided tools or an agreed allowance.

Agree on the working calendar, paid time off, sick leave, holiday coverage, and any alternate days before the Virtual Assistant starts. Requirements vary by hiring model and should be written into the final terms.

Managed placements include 30-day replacement support under the agreed service terms. Direct-hire replacement terms are separate and are confirmed before commitment.

Use proportionate, lawful tools that are disclosed in advance. We recommend measuring agreed outputs, response standards, and completed work rather than relying only on intrusive activity monitoring.

A public Virtual Assistant must complete the required structured profile, category skills test, video introduction, recruiter scorecard, and final approval workflow.

No. Those screening artifacts stay private. Public profiles expose only safe verification milestones and work-relevant profile information.

No. Uploaded resumes stay private and are only made available through controlled authenticated workflows where access is permitted.

Start with the minimum access required, use individual accounts where possible, enable multi-factor authentication, document approval boundaries, and remove access promptly when the engagement ends.

No. Documents attached to a hiring request are stored privately and opened through short-lived links available only to authorized recruiting staff.

Client applications unlock after the required vetting stages are complete and the profile is approved.

The vetting screen shows the passing threshold and a retake path when a retake is allowed. The UI distinguishes a failed/retake-needed state from a recruiter review state.

No. Public profiles do not expose private contact details, test answers, recruiter notes, or resume files.