Recruiter reviewedRemote · Philippines
Customer Service Virtual Assistant
Hiring companyAmplipy
Support Amplipy customers with clear English communication, organized follow-up, and reliable day-to-day service.
Compensation$12–$18/hr
Hours40 hrs/week
Working regionFlexible
EngagementLong-term preferred
About the role
Amplipy is looking for a Customer Service Virtual Assistant with strong English communication. The role focuses on handling routine customer enquiries, keeping conversations organized, and escalating issues with useful context when needed.
What you will own
- Respond to routine customer enquiries clearly and professionally
- Keep customer conversations and follow-ups organized
- Document recurring questions and unresolved issues
- Escalate non-routine cases with complete context
- Maintain consistent response quality and tone
Skills and tools
Customer serviceWritten EnglishVerbal communicationFollow-up managementDocumentationEmailGoogle Workspace
Working setup
TimezoneFlexible
Live overlapNot required
StartFlexible
Manager feedbackDirect access
Schedule notes
Working timezone and support coverage window will be confirmed during recruiter review.
What happens after you apply
1Apply
Send a short note about the experience most relevant to this role.
2Recruiter review
VAPH checks role fit and your vetted profile before client presentation.
3Employer review
Approved candidates move into the client interview and decision flow.