Philippe S.

Overview

Operations and Order Management professional with over 5 years of experience leading e-commerce operations and managing Order Management teams for Shopify-based businesses. Experienced in overseeing end-to-end order fulfillment, supplier coordination, inventory monitoring, customer escalations, workflow optimization, and process improvement. Proven ability to lead remote teams, develop SOPs, build operational systems, analyze performance data, and improve efficiency in fast-paced environments. Known for taking ownership, solving operational challenges proactively, and implementing scalable processes that support business growth.